Understanding Mental Health in the Workplace: Level 2 Award (RQF) – Online or In-Person

While this training is instrumental in promoting a mentally healthy workplace environment, it does not certify attendees as Mental Health First Aiders.

Course Overview

This one-day course, delivers essential insights into mental health issues commonly encountered in the workplace, including stress, anxiety, self-harm, eating disorders, and depression. It is designed to improve participants' communication abilities, emphasizing the value of active listening, peer support, and recognizing when professional help is necessary. While this training is instrumental in promoting a mentally healthy workplace environment, it does not certify attendees as Mental Health First Aiders.

Course Structure

The Level 2 Award in Mental Health Awareness consists of 7 hours of instruction completed within a three-week timeframe. Led by experienced trainers, the course requires no additional study outside the allocated hours. It covers a broad range of topics, including:

  • Basic understanding of first aid principles
  • Triage and emergency response
  • Effective communication and care for casualties
  • Conducting a primary survey and resuscitation techniques
  • Positioning for recovery
  • Managing bleeding and shock
  • Treatment for bites, stings, burns, and scalds
  • Dealing with heat exhaustion, hypothermia, and injuries to bones, muscles, and joints

Who Should Attend

This course is open to individuals 16 years and older interested in mental health and those who wish to support colleagues according to relevant health guidelines and laws.


Participants will be assessed through a 25-minute multiple-choice exam. To pass, candidates must score at least 10 out of 15. This assessment method ensures that all attendees have grasped the crucial elements of workplace mental health awareness.


Upon successful completion, attendees will receive a personalized Qualsafe Level 2 Award in Understanding Mental Health in the Workplace (RQF) certificate, recognizing their achievement and understanding in this vital area.

Course Highlights

The program begins with an in-depth look at mental health, emphasizing its importance in the workplace and broader societal implications. It explores the fluctuating nature of mental health and provides an understanding of the roles and legal frameworks related to workplace mental health support. The training includes detailed discussions on various mental health conditions and concludes with an introduction to MHFA England's 5-step action plan (STOPS) for assisting those in psychological distress.

On-Site Training Request

For on-site training inquiries or more personalized course options, please leave a callback request. Alternatively, you can reach us at 0808 164 2780 from 8.30 am to 5 pm for direct assistance.

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We guarantee the best value first aid at work courses in Birmingham we promise to price match any like for like course.

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Course Type

Our first aid courses are available either as public courses or on-site courses for groups of up to 12 people. on-site courses are priced at £495 per day and include training manuals and certification.

Certification icon


On completion of your course you will receive a Certificate.

FAIB Accredited First Aid Courses

The First Aid Industry Body (FAIB) is a trade body for the first-aid sector that sets guidelines for qualifications. To be accepted by the FAIB, you must show evidence of high-quality first-aid training and quality management standards. The FAIB is a well-established organisation that regulates hundreds of training institutions across the country.

FOFATO Members

We are affiliated with the Federation of First Aid Training Organizations (FOFATO).

The FOFATO was created to raise the standards of First Aid and, as a result, raise public awareness of the profession. Since 2007, the HSE has recognized the FOFATO as the main consulting organisation in matters regarding First Aid.

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